How To Fix GTCN_MESSAGE255 - Verification document &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 255

• Message text: Verification document &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE255 - Verification document &1 is locked by user &2 ?

  The SAP error message GTCN_MESSAGE255 indicates that a verification document is locked by a specific user. This typically occurs when a document is being edited or processed by another user, preventing you from making changes or accessing it.
  Cause:
  
  Document Locking: The document is currently being edited or processed by another user, which causes it to be locked.
  Session Issues: Sometimes, a user may have an open session that has not been properly closed, leading to a lock on the document.
  System Errors: Occasionally, system errors or crashes can leave documents in a locked state.
  
  Solution:
  
  Wait and Retry: If the document is locked by another user, the simplest solution is to wait until that user has finished their work and released the lock.
  Contact the User: If you know who the user is, you can contact them to ask if they can release the document.
  Check Lock Entries: You can check the lock entries in SAP using transaction code SM12. This will show you which user has locked the document. If necessary, you can delete the lock entry (if you have the appropriate permissions) to release the document.
  System Administrator: If you are unable to resolve the issue, contact your SAP system administrator for assistance. They can help identify the cause of the lock and take appropriate action.
  Review User Sessions: Ensure that there are no orphaned sessions that might be holding locks on documents. Sometimes, logging out and back in can help clear these issues.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or issues.
  SU01: To manage user accounts and check user activity.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on document locking and user management.
  
  
  Best Practices: Encourage users to properly log out of sessions and to communicate when they are working on shared documents to minimize locking issues.
  
  
  By following these steps, you should be able to resolve the issue related to the locked verification document.