How To Fix GTCN_MESSAGE251 - Fail to retrieve user status &1

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 251

• Message text: Fail to retrieve user status &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE251 - Fail to retrieve user status &1 ?

  The SAP error message GTCN_MESSAGE251, which states "Fail to retrieve user status &1," typically indicates that there is an issue with retrieving the user status for a specific object in the system. This can occur in various SAP modules, particularly in areas related to project management, asset management, or any other module that utilizes user statuses.
  Causes:
  
  Missing User Status Configuration: The user status you are trying to retrieve may not be configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the user status information.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the user status.
  System Errors: Temporary system issues or bugs in the SAP application could also lead to this error.
  Object Not Found: The object for which the user status is being retrieved may not exist or may have been deleted.
  
  Solutions:
  
  
  Check User Status Configuration:
  
  Go to the configuration settings for user statuses in the relevant module (e.g., Project System, Plant Maintenance).
  Ensure that the user status you are trying to retrieve is defined and active.
  
  
  
  Verify Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the user status.
  Use transaction code SU53 to analyze authorization issues.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks for the relevant objects to identify and resolve any inconsistencies.
  Use transaction codes like SE11 or SE16 to inspect the database tables related to user statuses.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction code SLG1) for any related error messages or warnings that could provide more context.
  If necessary, enable debugging or traces to gather more information about the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SU53: Authorization check analysis.
  SLG1: Application log.
  SE11: Data dictionary.
  SE16: Data browser.
  
  
  
  SAP Notes: Search for SAP Notes related to GTCN_MESSAGE251 in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
  
  
  Documentation: Review the official SAP documentation for the specific module you are working with to understand how user statuses are managed and any prerequisites for their configuration.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the GTCN_MESSAGE251 error in SAP.