How To Fix GTCN_MESSAGE229 - The user status is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 229

• Message text: The user status is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE229 - The user status is inconsistent ?

  The SAP error message GTCN_MESSAGE229, which states "The user status is inconsistent," typically occurs in the context of SAP's project management or asset management modules, where user statuses are used to control the processing of objects (like projects, orders, or assets).
  Cause:
  The inconsistency in user status can arise from several factors, including:
  
  Manual Changes: Users may have manually changed the status of an object in a way that conflicts with the defined status profile.
  Status Profile Configuration: The status profile assigned to the object may not be correctly configured, leading to conflicts between the allowed statuses.
  Incomplete Transactions: If a transaction that affects the status was not completed properly, it could leave the status in an inconsistent state.
  Custom Development: Custom code or enhancements may inadvertently lead to status inconsistencies.
  
  Solution:
  To resolve the inconsistency, you can follow these steps:
  
  
  Check Status Profile: Review the status profile assigned to the object. Ensure that the statuses are correctly defined and that the transitions between statuses are valid.
  
  
  Review User Status: Use transaction codes like IW32 (for maintenance orders) or CJ20N (for project management) to check the current user status of the object. Compare it against the allowed statuses in the status profile.
  
  
  Reset User Status: If you identify an incorrect status, you may need to reset the user status to a valid state. This can often be done through the same transaction where you checked the status.
  
  
  Check for Incomplete Transactions: Ensure that all related transactions have been completed. If there are any incomplete processes, complete or reverse them as necessary.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide patches or additional insights based on your specific configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing user statuses, such as IW32, CJ20N, or CN41.
  SAP Notes: Search for SAP Notes related to GTCN_MESSAGE229 for any specific fixes or recommendations provided by SAP.
  User Status Management: Understanding how user statuses are managed in your specific SAP environment can help prevent future inconsistencies.
  
  By following these steps, you should be able to identify and resolve the inconsistency in user status that is causing the error message GTCN_MESSAGE229.