How To Fix GTCN_MESSAGE125 - Reject not possible; the request is partially released

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 125

• Message text: Reject not possible; the request is partially released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE125 - Reject not possible; the request is partially released ?

  The SAP error message GTCN_MESSAGE125 with the description "Reject not possible; the request is partially released" typically occurs in the context of the SAP Global Trade Services (GTS) module, particularly when dealing with compliance checks, customs declarations, or similar processes.
  Cause:
  This error indicates that the request you are trying to reject has already been partially processed or released. In other words, some parts of the request have been approved or completed, and therefore, the system does not allow a full rejection of the request. This can happen in scenarios where:
  
  A document or request has been partially released for further processing.
  Certain items within a request have already been approved or are in a state that does not allow for rejection.
  There are dependencies or linked processes that prevent the rejection of the entire request.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Request: Review the status of the request in the GTS system. Identify which parts of the request have been released and which have not.
  
  
  Identify Released Items: If only certain items are released, you may need to handle those items separately. You might be able to reject or modify only the unprocessed items.
  
  
  Consult Documentation: Refer to the SAP GTS documentation or help files for specific guidance on handling partially released requests.
  
  
  Use the Correct Transaction: Ensure you are using the correct transaction code or process for rejecting requests. Sometimes, there are specific procedures for handling different types of requests.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Review Customizations: If your organization has customized the GTS module, check if any custom logic might be affecting the rejection process.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in GTS that pertain to the request you are working with (e.g., for compliance checks, customs processing).
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the actions you are attempting. Sometimes, restrictions based on user roles can lead to such errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.