How To Fix GTCN_MESSAGE006 - Fail to delete verification document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 006

• Message text: Fail to delete verification document &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE006 - Fail to delete verification document &1 ?

  The SAP error message GTCN_MESSAGE006 ("Fail to delete verification document &1") typically occurs in the context of the SAP Global Trade Services (GTS) module, particularly when dealing with compliance checks and verification documents. This error indicates that the system encountered an issue while trying to delete a specific verification document identified by the document number (&1).
  Possible Causes:
  
  Document Locking: The verification document may be locked by another user or process, preventing deletion.
  Authorization Issues: The user attempting to delete the document may not have the necessary permissions to perform this action.
  System Configuration: There may be configuration settings in GTS that prevent the deletion of certain types of documents.
  Data Integrity Issues: There could be dependencies or relationships with other documents or data that prevent deletion.
  Technical Errors: There may be underlying technical issues, such as database constraints or system errors.
  
  Solutions:
  
  
  Check Document Locking:
  
  Verify if the document is currently being accessed or locked by another user. You can use transaction codes like SM12 to check for locks.
  If locked, wait for the other user to finish or ask them to release the lock.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to delete verification documents. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Examine Configuration Settings:
  
  Review the GTS configuration settings to ensure that there are no restrictions on deleting verification documents. This may require consulting with your GTS administrator.
  
  
  
  Check for Dependencies:
  
  Investigate if the verification document is linked to other documents or processes that may prevent its deletion. You may need to delete or modify related documents first.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking the system logs (transaction SLG1) for any related error messages that could provide more context.
  Consult with your SAP Basis team to check for any database issues or inconsistencies.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check for locks.
  SU53: To analyze authorization issues.
  SLG1: To view application logs.
  
  
  Documentation: Review SAP GTS documentation for specific guidelines on managing verification documents and compliance checks.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions related to this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.