How To Fix GTCN_MESSAGE003 - Verification document &1 is deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 003

• Message text: Verification document &1 is deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE003 - Verification document &1 is deleted ?

  The SAP error message GTCN_MESSAGE003 indicates that a verification document (identified by the document number &1) has been deleted. This error typically arises in the context of the SAP Global Trade Services (GTS) module, which is used for managing compliance and trade processes.
  Cause:
  
  Document Deletion: The most straightforward cause is that the verification document has been deleted from the system. This could happen due to user action or as part of a data cleanup process.
  Data Integrity Issues: There may be inconsistencies in the database, where the system is trying to reference a document that no longer exists.
  Authorization Issues: Sometimes, users may not have the necessary permissions to view or access the document, leading to a perception that it has been deleted.
  
  Solution:
  
  Check Document Status: Verify if the document has indeed been deleted. You can do this by checking the relevant tables in the database or using transaction codes related to GTS.
  Recreate the Document: If the document is confirmed to be deleted and is necessary for your processes, you may need to recreate it based on the original data.
  Review Change Logs: Check the change logs or audit trails to see who deleted the document and why. This can help in understanding if it was an intentional action or an error.
  User Permissions: Ensure that the user has the appropriate permissions to access the document. If not, adjust the authorization settings accordingly.
  Consult Documentation: Refer to SAP documentation or support notes related to GTS for any specific instructions or patches that may address this issue.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in GTS, such as /GTS/VERIF for verification documents.
  SAP Notes: Search for SAP Notes related to GTCN_MESSAGE003 for any known issues or fixes.
  System Logs: Check system logs for any related error messages or warnings that could provide additional context.
  Training and Documentation: Ensure that users are trained on the proper handling of verification documents to prevent accidental deletions.
  
  By following these steps, you should be able to address the error message and restore functionality related to the verification document in SAP GTS.