How To Fix GTCN_MESSAGE002 - Verification document &1 is updated

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 002

• Message text: Verification document &1 is updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE002 - Verification document &1 is updated ?

  The SAP error message GTCN_MESSAGE002 typically indicates that a verification document has been updated, which may affect the processing of transactions or data related to that document. This message is often encountered in the context of SAP's Global Trade Services (GTS) module, particularly when dealing with compliance checks, customs documentation, or trade-related processes.
  Cause:
  
  Document Update: The verification document referenced in the error message has been modified or updated after it was initially created. This could happen due to changes in data, corrections, or updates made by users or automated processes.
  Data Consistency Issues: The update may lead to inconsistencies in the data that is being processed, causing the system to flag the transaction.
  Process Interruption: If a transaction is being processed while the verification document is being updated, it may lead to conflicts or errors.
  
  Solution:
  
  Check Document Status: Verify the status of the verification document mentioned in the error message. Ensure that it is in the correct state for processing.
  Reprocess the Transaction: After confirming the document's status, try to reprocess the transaction that triggered the error. This may involve re-running the compliance check or re-submitting the document.
  Review Changes: If the document was updated by another user or process, review the changes made to understand their impact on the transaction.
  Consult Logs: Check the application logs or change logs in SAP to identify what changes were made to the verification document and by whom.
  User Training: Ensure that users are trained on the proper handling of verification documents to minimize the chances of concurrent updates leading to errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP GTS documentation for guidelines on handling verification documents and compliance checks.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant transaction information.
  
  By following these steps, you should be able to address the GTCN_MESSAGE002 error effectively.