How To Fix /GSINS/INSH_MSG340 - Recipient &1 does not have contract partner role

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 340

• Message text: Recipient &1 does not have contract partner role

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG340 - Recipient &1 does not have contract partner role ?

  The SAP error message /GSINS/INSH_MSG340 Recipient &1 does not have contract partner role typically occurs in the context of the SAP Insurance module, particularly when dealing with contract management or policy administration. This error indicates that the recipient specified in the transaction does not have the necessary role assigned to them as a contract partner.
  Cause:
  
  Missing Role Assignment: The recipient (identified by &1) does not have the required contract partner role assigned in the system. This could be due to incorrect data entry or configuration.
  Incorrect Recipient Data: The recipient may not be correctly defined in the system, or the recipient ID may be incorrect.
  Data Inconsistency: There may be inconsistencies in the master data related to the recipient, such as missing or incorrect partner functions.
  
  Solution:
  
  
  Check Role Assignment:
  
  Navigate to the relevant transaction in SAP where you can manage contract partners (e.g., transaction code BP for Business Partner).
  Verify that the recipient has the necessary roles assigned. You may need to add the contract partner role if it is missing.
  
  
  
  Verify Recipient Data:
  
  Ensure that the recipient ID is correct and corresponds to a valid entry in the system.
  Check if the recipient is set up as a business partner and has the necessary attributes.
  
  
  
  Update Master Data:
  
  If the recipient is missing or incorrectly set up, you may need to create or update the business partner data to include the required roles and attributes.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to the specific module you are working with for additional guidance on managing contract partners.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), VOTXN (for role management), and others that may be relevant to your specific SAP configuration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to view and modify business partner roles.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /GSINS/INSH_MSG340.