How To Fix /GSINS/INSH_MSG141 - No payment found in memory for claim &1, subclaim &2, payment &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 141

• Message text: No payment found in memory for claim &1, subclaim &2, payment &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG141 - No payment found in memory for claim &1, subclaim &2, payment &3 ?

  The SAP error message /GSINS/INSH_MSG141 indicates that the system could not find a payment in memory for a specific claim, subclaim, and payment combination. This error typically arises in the context of insurance claims processing within the SAP system, particularly in modules related to insurance (like SAP for Insurance).
  Cause:
  
  Missing Payment Data: The payment data for the specified claim and subclaim may not have been entered or saved in the system.
  Incorrect Claim/Subclaim/Payment Reference: The identifiers for the claim, subclaim, or payment may be incorrect or not match any existing records in the database.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing payment information.
  System Configuration Issues: There could be configuration issues in the SAP system that prevent the proper retrieval of payment data.
  
  Solution:
  
  Verify Claim and Payment Information: Check the claim, subclaim, and payment identifiers to ensure they are correct. Make sure that the payment has been processed and is associated with the correct claim.
  Check Payment Status: Look into the payment status in the system to confirm whether it has been created and saved properly. If not, you may need to reprocess the payment.
  Review System Logs: Check the system logs for any errors or warnings that might provide additional context about why the payment is not found.
  Data Consistency Check: Run consistency checks in the SAP system to ensure that all related data is correctly linked and that there are no discrepancies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating the claims and payments modules (e.g., S_ALR_87012357 for reports).
  User Roles and Authorizations: Ensure that the user has the necessary permissions to view and process claims and payments.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  Training and Documentation: Ensure that users are trained on the correct processes for entering and managing claims and payments to minimize errors.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /GSINS/INSH_MSG141.