How To Fix /GSINS/INSH_MSG143 - Business partner &1 is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 143

• Message text: Business partner &1 is locked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG143 - Business partner &1 is locked by another user ?

  The SAP error message /GSINS/INSH_MSG143 indicates that a business partner (BP) is currently locked by another user. This typically occurs when one user is editing or processing a business partner record, and another user attempts to access or modify the same record simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing the business partner record.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Error: Sometimes, system errors or crashes can leave a lock in place.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try again.
  Check Lock Entries: You can check the lock entries in the system using transaction code SM12. This will show you which user has locked the business partner record.
  
  Go to transaction SM12.
  Enter the relevant details (like the business partner number) and execute.
  Identify the user who has locked the record.
  
  
  Release the Lock: If you have the necessary authorizations, you can manually release the lock:
  
  In SM12, select the lock entry and delete it. Be cautious with this step, as it may disrupt the work of the user who is currently editing the record.
  
  
  Contact the User: If you identify the user who has the lock, you can contact them to see if they can release the lock or finish their work.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further or to check for any underlying system issues.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are used to prevent data inconsistencies when multiple users are accessing the same data.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify business partner records.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SM12 (Lock Entries), and SM21 (System Log) for further investigation.
  
  If the problem continues to occur frequently, it may be worth reviewing the business processes to minimize concurrent access to critical records.