How To Fix /GSINS/INSH_MSG015 - No record exists for claim &1 subclaim &2 and BP &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 015

• Message text: No record exists for claim &1 subclaim &2 and BP &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG015 - No record exists for claim &1 subclaim &2 and BP &3 ?

  The SAP error message /GSINS/INSH_MSG015 indicates that there is no record found for a specific claim, subclaim, and business partner (BP) combination in the system. This error typically arises in the context of insurance or claims management within SAP, particularly when dealing with insurance claims processing.
  Cause:
  
  Missing Data: The claim, subclaim, or business partner may not exist in the database. This could be due to data entry errors, or the records may not have been created yet.
  Incorrect Input: The claim number, subclaim number, or business partner number entered may be incorrect or mistyped.
  Data Deletion: The records may have been deleted or archived, making them unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the claim or subclaim data.
  System Configuration: There may be issues with the configuration of the claims management module in SAP.
  
  Solution:
  
  Verify Input: Double-check the claim number, subclaim number, and business partner number for accuracy. Ensure that there are no typographical errors.
  Check Data Existence: Use transaction codes like SE16 or SE16N to check the relevant database tables (e.g., GSINS_CLAIM, GSINS_SUBCLAIM, etc.) to see if the records exist.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the claim data. This may involve checking roles and permissions in the SAP system.
  Consult with IT Support: If the records should exist but are not found, consult with your IT support team to check for any data integrity issues or system errors.
  Check Configuration: Review the configuration settings for the claims management module to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for claims management, such as GSINS for insurance claims processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Refer to SAP documentation or user manuals for the claims management module to understand the expected behavior and data requirements.
  Training: If this is a recurring issue, consider training for users on how to properly enter and manage claims in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.