How To Fix GR791 - MS Excel Link could not be installed (rc = &1, see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: GR - Report Writer

• Message number: 791

• Message text: MS Excel Link could not be installed (rc = &1, see long text)

What causes this issue?

The desktop component "Report Writer: MS Excel Link" could not be
installed. The return code (rc) is &V1&.
Meaning of return codes:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

rc = 1: The front end is not WIN32 system (Windows 95 or
Windows NT). The system type is &V2&.
rc = 2: The windows directory could not be found.
rc = 3: The system directory could not be found.

System Response

Installation is cancelled.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

As an alternative, install the component with SAP setup from the SAPgui
CD.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GR791 - MS Excel Link could not be installed (rc = &1, see long text) ?

  The SAP error message GR791, which states "MS Excel Link could not be installed (rc = &1, see long text)," typically occurs when there is an issue with the integration between SAP and Microsoft Excel. This error can arise due to various reasons, including configuration issues, missing components, or permission problems.
  Causes:
  
  Missing Excel Add-in: The SAP GUI for Windows may not have the necessary Excel add-in installed.
  Incorrect Configuration: The settings for the SAP GUI or the Excel integration may not be configured correctly.
  Permission Issues: The user may not have the necessary permissions to install or access the Excel link.
  Version Compatibility: There may be compatibility issues between the versions of SAP GUI and Microsoft Excel.
  Corrupted Installation: The installation of either SAP GUI or Microsoft Excel may be corrupted.
  
  Solutions:
  
  
  Install/Repair SAP GUI:
  
  Ensure that the SAP GUI is properly installed. If necessary, repair the installation or reinstall it.
  Make sure that the Excel integration option is selected during installation.
  
  
  
  Check Excel Add-ins:
  
  Open Excel and go to File > Options > Add-ins.
  Check if the SAP add-in is listed and enabled. If not, you may need to enable it or reinstall the SAP GUI.
  
  
  
  Update Software:
  
  Ensure that both SAP GUI and Microsoft Excel are updated to the latest versions compatible with each other.
  
  
  
  Check Permissions:
  
  Verify that the user has the necessary permissions to install add-ins and access the SAP Excel link.
  
  
  
  Registry Settings:
  
  Sometimes, registry settings may need to be adjusted. This should be done with caution and preferably by an IT professional.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available.
  
  
  
  Contact IT Support:
  
  If the issue persists, it may be beneficial to contact your IT support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Long Text: The error message usually has a long text that provides additional details about the error. You can access this by clicking on the message or checking the SAP documentation.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to similar issues faced by other users.
  Documentation: Refer to the official SAP documentation for detailed instructions on configuring the Excel link and troubleshooting common issues.
  
  By following these steps, you should be able to resolve the GR791 error and successfully integrate SAP with Microsoft Excel.