How To Fix GR787 - Possible entries pushbutton is only supported for the presentation server

SAP Error Message - Details

• Message type: E = Error

• Message class: GR - Report Writer

• Message number: 787

• Message text: Possible entries pushbutton is only supported for the presentation server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GR787 - Possible entries pushbutton is only supported for the presentation server ?

  The SAP error message GR787, which states "Possible entries pushbutton is only supported for the presentation server," typically occurs when a user is trying to access the "Possible Entries" (F4 help) functionality in a context where it is not supported, such as in a non-GUI environment or when using certain types of remote access.
  Cause:
  
  Non-GUI Environment: The error often arises when users are accessing SAP through a web-based interface or a remote desktop session that does not support the full GUI features of SAP.
  Incorrect Configuration: The SAP system may not be configured correctly to allow F4 help in the current environment.
  Network Issues: Sometimes, network issues can prevent the proper functioning of GUI features.
  
  Solution:
  
  Use SAP GUI: Ensure that you are using the SAP GUI (Graphical User Interface) to access the system. The F4 help functionality is fully supported in the SAP GUI.
  Check Connection Type: If you are using a web-based interface (like SAP Fiori or SAP Web GUI), check if the specific transaction or field supports F4 help in that environment.
  Update SAP GUI: Make sure that you are using the latest version of the SAP GUI, as updates may include fixes for issues related to F4 help.
  Consult with IT Support: If you are still facing issues, it may be helpful to consult with your IT support team to ensure that your SAP environment is configured correctly and that there are no underlying network issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for the specific transaction or module you are working with to understand the expected behavior and any limitations regarding F4 help.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the GR787 error and utilize the F4 help functionality effectively.