How To Fix GR588 - DDE connection to Excel has been interrupted (error code &)

SAP Error Message - Details

• Message type: E = Error

• Message class: GR - Report Writer

• Message number: 588

• Message text: DDE connection to Excel has been interrupted (error code &)

What causes this issue?

Only after you have permanently saved a report, can you send it as a
mail.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

When you execute a report, check of the indicator 'Permanently save
data' on the selection screen. After you do this, you can send the
report as a mail.
Technical background: If you send the report as a mail, only a reference
to the saved data is sent out. If the person receiving the mail edits
it, the corresponding report with the saved data is automatically
called up. All of the Report Writer functions are then available for
use.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GR588 - DDE connection to Excel has been interrupted (error code &) ?

  The SAP error message GR588, which indicates that the DDE (Dynamic Data Exchange) connection to Excel has been interrupted, can occur for several reasons. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Network Issues: Intermittent network connectivity can disrupt the DDE connection.
  Excel Configuration: Excel settings or add-ins may interfere with DDE connections.
  SAP GUI Version: Compatibility issues between the SAP GUI and the version of Excel being used.
  Excel Instance: If multiple instances of Excel are running, it may cause conflicts.
  Firewall/Antivirus: Security software may block DDE connections.
  Resource Limitations: Insufficient system resources (CPU, memory) can lead to interruptions.
  
  Solutions:
  
  Check Network Connection: Ensure that your network connection is stable and reliable.
  Excel Settings:
  
  Disable any unnecessary Excel add-ins that might interfere with DDE.
  Check the DDE settings in Excel:
  
  Go to File > Options > Advanced.
  Scroll down to the General section and ensure that "Ignore other applications that use Dynamic Data Exchange (DDE)" is unchecked.
  
  
  
  
  Update Software: Ensure that both SAP GUI and Excel are updated to the latest versions to avoid compatibility issues.
  Close Extra Instances: Close any unnecessary instances of Excel to prevent conflicts.
  Check Security Software: Temporarily disable firewall or antivirus software to see if it resolves the issue. If it does, configure the software to allow DDE connections.
  Resource Management: Monitor system resources and close any applications that are consuming excessive resources.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to DDE and Excel integration.
  Documentation: Review SAP documentation for any specific configurations or settings required for DDE connections.
  Community Forums: Engage with SAP community forums or support for additional insights and shared experiences from other users facing similar issues.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.