How To Fix GR590 - The report could not be sent (error code &)

SAP Error Message - Details

• Message type: E = Error

• Message class: GR - Report Writer

• Message number: 590

• Message text: The report could not be sent (error code &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GR590 - The report could not be sent (error code &) ?

  The SAP error message GR590, which states "The report could not be sent (error code &)," typically occurs when there is an issue with the report distribution process in SAP. This error can arise due to various reasons, including configuration issues, network problems, or issues with the underlying report itself.
  Causes:
  
  Configuration Issues: The settings for the report distribution (such as email configuration) may not be correctly set up in the SAP system.
  Network Problems: There may be connectivity issues between the SAP system and the email server or other distribution channels.
  Authorization Issues: The user may not have the necessary permissions to send reports.
  Report Errors: The report itself may have errors or may not be generated correctly, preventing it from being sent.
  Mail Server Issues: The mail server may be down or misconfigured, leading to failure in sending emails.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the settings in transaction code SCOT (SAPconnect) to ensure that the email configuration is correct.
  Ensure that the SMTP settings are properly configured and that the mail server is reachable.
  
  
  
  Test Connectivity:
  
  Use transaction code SOST to check the status of sent emails and see if there are any errors logged.
  Test the connection to the mail server to ensure it is operational.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to send reports.
  
  
  
  Examine the Report:
  
  Review the report for any errors or issues that may prevent it from being generated or sent.
  If possible, run the report manually to see if it executes without issues.
  
  
  
  Check Mail Server:
  
  Contact your IT department or the administrator of the mail server to ensure that it is functioning correctly and that there are no issues on that end.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages that may provide more context about the failure.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Configuration for SAPconnect (email settings).
  SOST: Monitor the status of sent emails.
  SLG1: Application log for error messages.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to report distribution and SAPconnect for more detailed configuration steps.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.