How To Fix GMCUSTOM017 - Sponsor % has status "Locked"

SAP Error Message - Details

• Message type: E = Error

• Message class: GMCUSTOM - Customizable Messages for Grants Management

• Message number: 017

• Message text: Sponsor % has status "Locked"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GMCUSTOM017 - Sponsor % has status "Locked" ?

  The SAP error message GMCUSTOM017 indicates that a sponsor (which could refer to a project sponsor, funding source, or similar entity) has a status of "Locked." This typically means that the sponsor cannot be used for certain transactions or processes due to its current status.
  Cause:
  
  
  Locked Status: The sponsor may be locked due to administrative reasons, such as:
  
  The sponsor is inactive or has been deactivated in the system.
  There may be pending approvals or issues that need to be resolved before the sponsor can be used.
  The sponsor may have reached a limit or threshold that prevents further transactions.
  
  
  
  User Permissions: The user attempting to access or use the sponsor may not have the necessary permissions to interact with locked sponsors.
  
  
  Solution:
  
  
  Unlock the Sponsor:
  
  Check with your SAP administrator or the relevant department to understand why the sponsor is locked.
  If the lock is due to administrative reasons, follow the necessary procedures to unlock the sponsor. This may involve updating the sponsor's status in the system.
  
  
  
  Review Sponsor Status:
  
  Navigate to the sponsor's record in the SAP system to review its current status and any notes or comments that may indicate why it is locked.
  Ensure that all required documentation or approvals are in place.
  
  
  
  Check User Permissions:
  
  Verify that you have the appropriate permissions to access and use the sponsor. If not, contact your system administrator to request the necessary access.
  
  
  
  Consult Documentation:
  
  Refer to your organization's SAP documentation or user manuals for specific procedures related to managing sponsor statuses.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your IT support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Modules: This error may be encountered in various SAP modules, particularly those related to project management, finance, or grants management.
  User Roles: Understanding user roles and permissions in SAP can help prevent similar issues in the future.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the locked status.
  
  By following these steps, you should be able to identify the cause of the GMCUSTOM017 error and take appropriate action to resolve it.