How To Fix GMCUSTOM011 - Incorrect usage of customer &1 in grant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: GMCUSTOM - Customizable Messages for Grants Management

• Message number: 011

• Message text: Incorrect usage of customer &1 in grant &2

What causes this issue?

The line item you are trying to post for this grant uses customer &V1&.
Sponsor &V3& is responsible for funding grant &V2&. This sponsor points
to customer &V4& -> There is an inconsistency between this customer and
the one chosen for the posting.

System Response

Processing stops.

How to fix this error?

You can only post to the customer that funds a given grant. Correct
your input and try again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GMCUSTOM011 - Incorrect usage of customer &1 in grant &2 ?

  The SAP error message GMCUSTOM011 indicates that there is an incorrect usage of a customer in a specific grant. This error typically arises in the context of SAP's Grant Management module, which is used for managing grants, funding, and related financial processes.
  Cause:
  The error message GMCUSTOM011 can occur due to several reasons, including:
  
  Incorrect Customer Assignment: The customer specified in the grant may not be valid for the particular grant type or may not be assigned correctly in the system.
  Missing Configuration: There may be missing or incorrect configuration settings related to the customer or grant management.
  Data Inconsistencies: There could be inconsistencies in the master data for the customer or grant, such as missing entries or incorrect status.
  Authorization Issues: The user may not have the necessary authorizations to use the specified customer in the grant.
  
  Solution:
  To resolve the error GMCUSTOM011, you can take the following steps:
  
  
  Check Customer Assignment:
  
  Verify that the customer specified in the grant is correctly assigned and valid for the grant type you are working with.
  Ensure that the customer is active and has the necessary attributes set up.
  
  
  
  Review Grant Configuration:
  
  Check the configuration settings for the grant management module to ensure that the customer is allowed to be used in the specified grant.
  Look for any specific settings that might restrict the usage of certain customers in grants.
  
  
  
  Validate Master Data:
  
  Review the master data for both the customer and the grant to ensure there are no inconsistencies or missing information.
  Make sure that all required fields are filled out correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user attempting to use the customer in the grant has the necessary authorizations.
  Review the authorization roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and its context.
  Check for any known issues or patches that may address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Grant Management, such as GRANT, CATS, or others that may be involved in grant processing.
  SAP Notes: Search for SAP Notes related to the error message for any updates or fixes that may be available.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.