How To Fix GLO_TRAVEL_MSG020 - All trips are not in status approved. Trip &1 is settled.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GLO_TRAVEL_MSG - Localization Travel Management

  • Message number: 020

  • Message text: All trips are not in status approved. Trip &1 is settled.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GLO_TRAVEL_MSG020 - All trips are not in status approved. Trip &1 is settled. ?

    The SAP error message GLO_TRAVEL_MSG020 indicates that there are issues with the approval status of travel trips in the system. Specifically, the message states that not all trips are in an approved status, and it highlights that a particular trip (denoted by &1) has been settled.

    Cause:

    1. Unapproved Trips: The primary cause of this error is that there are one or more trips associated with the employee that have not been approved. In SAP Travel Management, trips must go through an approval process before they can be settled.
    2. Trip Status: The trip in question may be in a status such as "Draft," "In Process," or "Rejected," which prevents it from being settled.
    3. System Configuration: There may be specific configurations or settings in the SAP system that require all trips to be approved before any can be settled.

    Solution:

    1. Check Trip Status: Review the status of the trips associated with the employee. You can do this by navigating to the travel management module and checking the trip details.
    2. Approve Pending Trips: If there are trips that are not approved, ensure that they are reviewed and approved by the appropriate personnel. This may involve sending reminders to managers or approvers.
    3. Correct Settled Trip: If the trip that is settled is not supposed to be settled yet, you may need to reverse the settlement or adjust the trip status accordingly.
    4. Consult with Admin: If you are unable to resolve the issue, consult with your SAP administrator or support team to check for any system-specific configurations or issues that may be affecting the approval process.

    Related Information:

    • SAP Travel Management: Familiarize yourself with the travel management processes in SAP, including how trips are created, approved, and settled.
    • User Roles and Authorizations: Ensure that the users involved in the approval process have the necessary roles and authorizations to approve trips.
    • Documentation: Refer to SAP documentation or help resources for detailed steps on managing travel trips and understanding their statuses.

    By following these steps, you should be able to resolve the error message GLO_TRAVEL_MSG020 and ensure that all trips are in the correct status for settlement.

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