How To Fix GLO_TRAVEL_MSG005 - Check receipt &1 and public transport


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GLO_TRAVEL_MSG - Localization Travel Management

  • Message number: 005

  • Message text: Check receipt &1 and public transport

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GLO_TRAVEL_MSG005 - Check receipt &1 and public transport ?

    The SAP error message GLO_TRAVEL_MSG005, which states "Check receipt &1 and public transport," typically occurs in the context of travel expense reporting within the SAP system. This error message indicates that there is an issue with the receipt or documentation related to public transport expenses.

    Cause:

    1. Missing or Incorrect Receipt: The receipt for the public transport expense may be missing, not uploaded correctly, or does not match the expected format.
    2. Invalid Data Entry: There may be discrepancies in the data entered for the public transport expense, such as incorrect amounts, dates, or transport types.
    3. Configuration Issues: There could be configuration settings in the SAP system that are not aligned with the requirements for processing public transport expenses.
    4. Policy Violations: The expense may not comply with the company's travel policy, leading to a rejection of the expense claim.

    Solution:

    1. Verify Receipt: Check the receipt associated with the expense claim. Ensure that it is correctly uploaded and that all required information is visible and legible.
    2. Correct Data Entry: Review the details entered for the public transport expense. Ensure that the amounts, dates, and transport types are accurate and match the receipt.
    3. Consult Travel Policy: Review the company's travel policy to ensure that the expense claim adheres to the guidelines. If there are any violations, correct them before resubmitting.
    4. System Configuration: If the issue persists, consult with your SAP administrator or IT support team to check if there are any configuration issues that need to be addressed.
    5. Documentation: Ensure that all necessary documentation is attached to the expense claim, including any required approvals or additional information.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
    • User Guides: Refer to user guides or training materials related to travel expense reporting in your organization. These resources may provide additional context and troubleshooting steps.
    • Support Channels: If you are unable to resolve the issue, consider reaching out to your organization's SAP support team or helpdesk for further assistance.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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