How To Fix GLO_CH_QR_LO_MM002 - Specify either an ISR number or a QR-IBAN

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO_MM - QR Bill - Messages

• Message number: 002

• Message text: Specify either an ISR number or a QR-IBAN

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO_MM002 - Specify either an ISR number or a QR-IBAN ?

  The SAP error message GLO_CH_QR_LO_MM002 indicates that there is a requirement to specify either an ISR (International Standard Reference) number or a QR-IBAN (QR Code IBAN) when processing a payment or transaction related to Swiss payment formats. This error typically arises in the context of handling Swiss payment transactions, particularly when using the QR-bill format introduced in Switzerland.
  Cause:
  
  Missing ISR Number or QR-IBAN: The error occurs when neither an ISR number nor a QR-IBAN is provided in the transaction data. Both of these identifiers are essential for processing payments in the Swiss payment system.
  Incorrect Configuration: The system may not be properly configured to handle QR-bill payments, leading to missing or incorrect data.
  Data Entry Error: There may be a mistake in the data entry process where the ISR number or QR-IBAN was not filled in correctly.
  
  Solution:
  
  Check Input Data: Ensure that either the ISR number or the QR-IBAN is provided in the relevant fields of the transaction. If you are processing a payment, verify that the necessary information is included.
  Update Configuration: If you are responsible for system configuration, check the settings related to payment processing in SAP. Ensure that the system is set up to handle QR-bill payments and that the necessary fields are correctly mapped.
  Data Validation: Implement validation checks in your data entry process to ensure that either an ISR number or a QR-IBAN is always provided when required.
  Consult Documentation: Refer to SAP documentation or help resources specific to your version of SAP for detailed instructions on handling QR-bill payments and the required fields.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  ISR Number: This is a unique reference number used in Swiss payment transactions, which helps in identifying the payment.
  QR-IBAN: This is a specific format of IBAN used in QR-bills, which allows for easier processing of payments through QR codes.
  QR-Bill: A payment method introduced in Switzerland that allows for easy payment processing through QR codes, which can be scanned for quick payment entry.
  SAP Payment Processing: Familiarize yourself with the payment processing module in SAP, especially if you are dealing with international payments or specific country formats like Switzerland.
  
  By ensuring that the necessary identifiers are included and that your system is properly configured, you should be able to resolve the error and process your transactions successfully.