How To Fix GLO_CH_QR_LO_MM001 - Specify the QR-IBAN or delete ISR/QR reference number

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO_MM - QR Bill - Messages

• Message number: 001

• Message text: Specify the QR-IBAN or delete ISR/QR reference number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO_MM001 - Specify the QR-IBAN or delete ISR/QR reference number ?

  The SAP error message GLO_CH_QR_LO_MM001 typically occurs in the context of processing payments in Switzerland, particularly when dealing with QR invoices and the associated IBAN (International Bank Account Number). This error indicates that there is an issue with the QR-IBAN or the ISR (Inpayment Slip Reference) / QR reference number.
  Cause:
  
  Missing QR-IBAN: The system requires a QR-IBAN to process the payment, but it has not been specified in the relevant document or transaction.
  Invalid ISR/QR Reference Number: The ISR or QR reference number provided may be invalid or not properly linked to the QR-IBAN.
  Configuration Issues: There may be configuration issues in the SAP system regarding payment processing for QR invoices.
  Data Entry Errors: Manual entry errors when inputting the QR-IBAN or ISR reference number can lead to this error.
  
  Solution:
  
  Specify QR-IBAN: Ensure that the QR-IBAN is correctly specified in the payment document. This can usually be done in the payment processing screen or the vendor/customer master data.
  Check ISR/QR Reference Number: Verify that the ISR or QR reference number is valid and correctly linked to the QR-IBAN. If it is not needed, consider removing it.
  Review Configuration: Check the configuration settings in SAP related to payment processing for QR invoices. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the data entered for both the QR-IBAN and ISR reference number to ensure there are no typographical errors.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling QR invoices and related payment processing.
  
  Related Information:
  
  QR Code Invoicing: QR codes are used in Switzerland for invoicing and payment processing, and they include the QR-IBAN and reference numbers.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  User Roles and Permissions: Ensure that the user has the necessary permissions to make changes to payment documents and master data.
  Testing: If changes are made, conduct tests in a development or quality assurance environment before applying them to the production system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP financial processes.