How To Fix GLO_CH_QR_LO003 - & Length restrictions are checked for Document and Customer Number

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO - Swiss Message Class

• Message number: 003

• Message text: & Length restrictions are checked for Document and Customer Number

Diagnosis:
Sum of 'Length of Document Number' and 'Length of Customer Number'
should not be more than 15 when Customer ID is set. ISO 11649 Creditor
reference can take 15 characters in maximum when the 6 digit Customer ID
is used.
Procedure:
Set the values in 'Length of Document Number' and 'Length of Customer
Number' that they are less than 15 in total when Customer ID is set. If
this is not possible, use only the document number as part of the
reference.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO003 - & Length restrictions are checked for Document and Customer Number ?

  The SAP error message GLO_CH_QR_LO003 typically indicates that there is an issue with the length restrictions for document and customer numbers in the system. This error often arises when the data being processed exceeds the defined length limits for these fields.
  Cause:
  
  Length Exceedance: The document number or customer number being entered or processed exceeds the maximum allowed length defined in the SAP system.
  Data Format Issues: The data being input may not conform to the expected format, leading to validation errors.
  Configuration Settings: There may be specific configuration settings in the SAP system that enforce length restrictions, which are not being adhered to by the data being processed.
  
  Solution:
  
  
  Check Data Length: Verify the length of the document number and customer number being used. Ensure that they conform to the maximum length defined in the SAP system.
  
  For example, if the maximum length for a customer number is 10 characters, ensure that the input does not exceed this limit.
  
  
  
  Data Validation: Implement validation checks in your data entry processes to ensure that all inputs conform to the required formats and lengths before submission.
  
  
  Configuration Review: Review the configuration settings in the SAP system related to document and customer number lengths. This may involve checking the relevant tables or customizing settings in the SAP system.
  
  
  Error Handling: If the error occurs during a batch process or integration, implement error handling to catch and log these errors for further analysis.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines on the length restrictions for document and customer numbers in your version of SAP.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues arise from the changes made.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling length restrictions.
  Transaction Codes: Familiarize yourself with transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary) to check field definitions.
  User Exits or BAdIs: If applicable, consider implementing user exits or Business Add-Ins (BAdIs) to customize the behavior of the system regarding data validation.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.