How To Fix GLO_CH_QR_LO001 - & Reference type 'NON' interdicts entries in offsets and length

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO - Swiss Message Class

• Message number: 001

• Message text: & Reference type 'NON' interdicts entries in offsets and length

Diagnosis:
For reference type NON, input is not allowed for 'Offset of DocNo.',
'Offset of Cust.No.', 'Doc. No. Length' and 'Customer No. Length'.
Procedure:
Clear entries in 'Offset of DocNo.', 'Offset of Cust.No.', 'Doc. No.
Length' and 'Customer No. Length'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO001 - & Reference type 'NON' interdicts entries in offsets and length ?

  The SAP error message GLO_CH_QR_LO001 typically relates to issues with the configuration of the Global Trade Services (GTS) module, particularly in the context of compliance checks or document processing. The reference type 'NON' indicates that there are entries that are not allowed in the offsets and length fields, which can lead to this error.
  Cause:
  
  Incorrect Configuration: The error often arises from incorrect settings in the GTS configuration, particularly in the areas related to compliance checks or document types.
  Data Entry Issues: There may be invalid or incomplete data entries in the relevant fields that do not meet the expected format or criteria.
  Reference Type Issues: The reference type 'NON' suggests that the system is trying to process a reference that is not valid for the operation being performed.
  
  Solution:
  
  Check Configuration: Review the GTS configuration settings related to compliance checks and document processing. Ensure that all necessary settings are correctly configured.
  Validate Data Entries: Go through the entries that are causing the error and ensure that they are complete and valid. Pay special attention to the offsets and length fields.
  Review Reference Types: Ensure that the reference types being used are appropriate for the entries being processed. If 'NON' is not valid, consider using a different reference type that aligns with the requirements.
  Consult Documentation: Refer to SAP documentation or notes related to GLO_CH_QR_LO001 for specific guidance on resolving this error.
  Debugging: If the issue persists, consider using debugging tools within SAP to trace the exact point of failure and gather more information about the data being processed.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  GTS Documentation: Review the official SAP GTS documentation for best practices in configuration and data entry to avoid such errors in the future.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.