How To Fix GK770 - Error while displaying the non-reversed documents

SAP Error Message - Details

• Message type: E = Error

• Message class: GK - Messages for SAP Consolidation

• Message number: 770

• Message text: Error while displaying the non-reversed documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GK770 - Error while displaying the non-reversed documents ?

  The SAP error message GK770, which states "Error while displaying the non-reversed documents," typically occurs in the context of financial document processing, particularly when dealing with document reversals or adjustments in the General Ledger (GL) or other financial modules.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Document Status: The document you are trying to display may not be in a status that allows it to be viewed. For example, it might be locked or in a state that prevents it from being displayed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the document. This can happen if the user roles and permissions are not set up correctly.
  
  
  Data Integrity Issues: There may be inconsistencies or corruption in the database that prevent the document from being retrieved.
  
  
  Configuration Issues: Incorrect configuration settings in the financial module or related components can lead to this error.
  
  
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  
  Solution:
  To resolve the GK770 error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document you are trying to display. Ensure that it is not locked or in a state that prevents viewing.
  
  
  Review Authorizations: Check the user roles and authorizations. Ensure that the user has the necessary permissions to view the document. You may need to consult with your SAP security team.
  
  
  Data Consistency Check: Run a consistency check on the database to identify and resolve any data integrity issues. This may involve using transaction codes like SE11 or SE14 to check the database tables.
  
  
  Configuration Review: Review the configuration settings in the financial module to ensure they are set up correctly. This may involve checking settings in transaction codes like OB52 (for fiscal year variant) or other relevant configuration transactions.
  
  
  System Logs and Notes: Check the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context. Additionally, consult the SAP Notes for any known issues related to this error.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code used and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and FB01 (Post Document) to navigate through document management.
  SAP Notes: Regularly check SAP Notes for updates or patches that may address known issues related to this error.
  User Manuals: Refer to SAP user manuals or help documentation for guidance on document management and troubleshooting common errors.
  
  By following these steps, you should be able to diagnose and resolve the GK770 error effectively.