How To Fix GI362 - No detailed information available for the item selected

SAP Error Message - Details

• Message type: E = Error

• Message class: GI - FI-SL update

• Message number: 362

• Message text: No detailed information available for the item selected

What causes this issue?

You selected a line for which no detail information exists. This also
applies to totals lines.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a data record or a document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GI362 - No detailed information available for the item selected ?

  The SAP error message GI362 ("No detailed information available for the item selected") typically occurs when a user attempts to access detailed information for a material document or item in the system, but the system cannot retrieve the necessary data. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Data: The item may not have been fully processed or recorded in the system, leading to a lack of detailed information.
  Authorization Issues: The user may not have the necessary permissions to view the detailed information for the selected item.
  Document Status: The document may be in a status that does not allow for detailed information to be displayed (e.g., it may be locked or archived).
  Data Corruption: There may be issues with the data integrity in the database, leading to missing or corrupted records.
  System Configuration: There may be configuration settings in the SAP system that prevent the display of detailed information for certain items.
  
  Solutions:
  
  Check Document Status: Verify the status of the document or item you are trying to access. Ensure it is not locked or archived.
  Verify User Authorizations: Check if the user has the necessary authorizations to view the detailed information. This can be done by reviewing the user's roles and permissions in the SAP system.
  Reprocess the Document: If the document is incomplete, try reprocessing it or checking if there are any missing steps in the workflow.
  Data Consistency Check: Run a data consistency check to identify and resolve any issues with the data integrity in the system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB03 (Display Material Document) or MB51 (Material Document List) to help navigate and troubleshoot material documents.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review SAP documentation related to material management and error handling for more insights into how to manage and troubleshoot errors effectively.
  
  By following these steps, you should be able to identify the cause of the GI362 error and take appropriate action to resolve it.