How To Fix GENFM_MENA014 - Printer &1 is not PDF compatible

SAP Error Message - Details

• Message type: E = Error

• Message class: GENFM_MENA - General Funds Management messages for MENA

• Message number: 014

• Message text: Printer &1 is not PDF compatible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GENFM_MENA014 - Printer &1 is not PDF compatible ?

  The SAP error message GENFM_MENA014 indicates that the specified printer is not compatible with PDF output. This typically occurs when you attempt to print a document in PDF format to a printer that does not support PDF printing.
  Cause:
  
  Printer Configuration: The printer may not be configured to handle PDF files. Some printers require specific drivers or settings to process PDF documents.
  Printer Type: The printer may be a basic model that does not support advanced printing features, including PDF.
  Output Device Settings: The output device settings in SAP may not be correctly configured to use a PDF-compatible printer.
  
  Solution:
  
  
  Check Printer Compatibility:
  
  Verify that the printer you are trying to use supports PDF printing. Consult the printer's documentation or manufacturer to confirm compatibility.
  
  
  
  Change Printer Settings:
  
  In SAP, go to the transaction code SPAD (Spool Administration).
  Locate the printer in question and check its configuration.
  Ensure that the printer is set up to handle PDF output. If not, you may need to change the output device to one that is PDF-compatible.
  
  
  
  Use a Different Printer:
  
  If the current printer cannot be configured for PDF output, consider using a different printer that is known to support PDF printing.
  
  
  
  Update Printer Drivers:
  
  Ensure that the printer drivers are up to date. Sometimes, outdated drivers can cause compatibility issues.
  
  
  
  Check Output Device Configuration:
  
  In the SAP system, check the output device configuration for the specific printer. Ensure that the device type is set correctly and that it supports PDF output.
  
  
  
  Contact IT Support:
  
  If you are unable to resolve the issue, consider reaching out to your IT support team or SAP Basis team for assistance. They may have additional insights or access to configuration settings that can help.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for more details on printer configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the GENFM_MENA014 error and successfully print your documents in PDF format.