How To Fix GC802 - Reference document & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: GC - Error Messages for Consolidation/Extended General Ledger

• Message number: 802

• Message text: Reference document & does not exist

What causes this issue?

The document chosen as a reference does not exist in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GC802 - Reference document & does not exist ?

  The SAP error message GC802 ("Reference document & does not exist") typically occurs in the context of financial transactions, particularly when dealing with document references in the General Ledger (GL) or during the posting of financial documents. This error indicates that the system cannot find the document that is being referenced, which can happen for several reasons.
  Causes of Error GC802
  
  Incorrect Document Number: The document number being referenced may be incorrect or mistyped.
  Document Deletion: The referenced document may have been deleted or archived, making it unavailable for reference.
  Document Not Posted: The document may not have been posted yet, or it may be in a status that does not allow it to be referenced.
  Authorization Issues: The user may not have the necessary authorizations to view or access the referenced document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data integrity that prevent the system from locating the document.
  
  Solutions to Error GC802
  
  Verify Document Number: Check the document number you are trying to reference for accuracy. Ensure that it exists in the system.
  Check Document Status: Ensure that the document has been posted and is not in a deleted or archived state.
  Review Authorizations: Confirm that you have the necessary permissions to access the document. If not, contact your system administrator to obtain the required access.
  Use Transaction Codes: Use transaction codes like FB03 (Display Document) to check if the document exists and is accessible.
  Consult with IT Support: If the document should exist and you are still encountering the error, consult your IT support team to investigate potential data integrity issues or system errors.
  Check for Customizations: If your SAP system has custom developments, ensure that they are not interfering with standard document processing.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and FB01 (Post Document) to navigate and troubleshoot document-related issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation or user manuals related to financial postings and document management for additional context and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support or your internal SAP support team for further investigation.