How To Fix GC769 - Error during update of totals records data base

SAP Error Message - Details

• Message type: E = Error

• Message class: GC - Error Messages for Consolidation/Extended General Ledger

• Message number: 769

• Message text: Error during update of totals records data base

Self-Explanatory Message

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• What is the cause and solution for SAP error message GC769 - Error during update of totals records data base ?

  The SAP error message GC769, which states "Error during update of totals records data base," typically occurs during the posting of financial documents or during the execution of certain transactions that involve updating totals records in the database. This error can arise due to various reasons, including data inconsistencies, issues with the database, or configuration problems.
  Causes:
  
  Database Locking Issues: The database may be locked by another process, preventing the update of totals records.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries.
  Configuration Issues: Incorrect configuration in the financial module or related settings can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the update.
  System Performance: High system load or performance issues can lead to timeouts or failures in updating records.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the database that may be preventing updates. If locks are found, they may need to be released.
  Review Data: Check the data being processed for any inconsistencies or errors. Ensure that all required fields are filled correctly.
  Configuration Review: Review the configuration settings in the financial module to ensure they are set up correctly. This may involve checking the settings for totals records.
  User Authorizations: Verify that the user has the necessary authorizations to perform the transaction. This can be checked using transaction SU53 or by consulting with your security team.
  System Performance: Monitor system performance and check for any issues that may be affecting the database. If necessary, consult with your Basis team to optimize performance.
  Re-run the Transaction: Sometimes, simply re-running the transaction after addressing any identified issues can resolve the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SM21 (to check system logs), and ST22 (to check dumps).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support or your internal IT team for further investigation.