How To Fix G4023 - Partner in suspense & not allowed for direct charges (Line &)

SAP Error Message - Details

• Message type: E = Error

• Message class: G4 - EC-CS Consolidation

• Message number: 023

• Message text: Partner in suspense & not allowed for direct charges (Line &)

What causes this issue?

Partner &v1& used in posting line &v2& is in suspense. You
cannot charge directly to suspended partners.

System Response

You cannot post this document.
&WHAT_TO_DO& Check the partner to whom you want to post.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message G4023 - Partner in suspense & not allowed for direct charges (Line &) ?

  The SAP error message G4023, which states "Partner in suspense & not allowed for direct charges (Line &)," typically occurs in the context of financial transactions, particularly when dealing with partner accounts in the SAP system. This error indicates that the partner account involved in the transaction is in a "suspense" status, meaning that it is not currently active or valid for direct charges.
  Cause:
  
  Suspense Account: The partner account may be set up as a suspense account, which is used to temporarily hold transactions that cannot be processed for some reason.
  Account Status: The partner account may be inactive or blocked for certain types of transactions, including direct charges.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the use of this partner account for direct charges.
  Data Entry Errors: Incorrect data entry or selection of the partner account in the transaction could lead to this error.
  
  Solution:
  
  Check Partner Account Status: Verify the status of the partner account in the SAP system. Ensure that it is active and not blocked for direct charges.
  Review Configuration: Check the configuration settings related to partner accounts and direct charges. Ensure that the account is set up correctly to allow for the intended transactions.
  Correct Data Entry: If the error is due to incorrect data entry, ensure that the correct partner account is selected for the transaction.
  Consult with Finance Team: If you are unsure about the status of the partner account or how to resolve the issue, consult with your finance or accounting team for assistance.
  Transaction Type: Ensure that the type of transaction you are trying to perform is allowed for the partner account in question.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation or help resources for more detailed information on error messages and partner account configurations.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., FB50 for general ledger postings, or FBL1N for vendor line items) to check the status of partner accounts.
  User Roles and Permissions: Ensure that you have the necessary permissions to access and modify partner account settings in the SAP system.
  
  If the issue persists after checking these aspects, it may be necessary to involve your SAP support team or consult with SAP experts for further troubleshooting.