How To Fix FZ797 - ---------- payments by EDI / IDoc generation


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FZ - Payment Transactions

  • Message number: 797

  • Message text: ---------- payments by EDI / IDoc generation

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FZ797 - ---------- payments by EDI / IDoc generation ?

    The SAP error message FZ797 typically relates to issues encountered during the generation of EDI (Electronic Data Interchange) or IDoc (Intermediate Document) for payments. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.

    Possible Causes of Error FZ797:

    1. Configuration Issues: Incorrect configuration settings in the EDI/IDoc setup can lead to this error. This includes settings in the partner profiles, message types, or output types.

    2. Missing Master Data: Required master data such as vendor or customer information may be missing or incomplete. This can prevent the system from generating the necessary IDocs.

    3. Inconsistent Data: Data inconsistencies in the payment documents or related master data can cause the IDoc generation to fail.

    4. Authorization Issues: The user executing the payment may not have the necessary authorizations to generate EDI/IDoc messages.

    5. Technical Errors: There may be technical issues such as problems with the communication layer, network issues, or issues with the IDoc processing function modules.

    Solutions to Error FZ797:

    1. Check Configuration:

      • Review the EDI/IDoc configuration settings in transaction codes like WE20 (Partner Profiles) and WE21 (Port Definition).
      • Ensure that the output type for payment documents is correctly configured in transaction code OBPM1.
    2. Verify Master Data:

      • Ensure that all necessary master data (vendors, customers, etc.) is complete and correctly maintained.
      • Check for any missing or incorrect entries in the vendor/customer master records.
    3. Data Consistency:

      • Review the payment document for any inconsistencies or missing information.
      • Use transaction codes like FBL1N (Vendor Line Item Display) to check for issues related to the vendor.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to execute the payment and generate EDI/IDoc messages.
      • Check the user roles and authorizations in transaction code PFCG.
    5. Technical Troubleshooting:

      • Check the application logs (transaction SLG1) for any additional error messages or details related to the IDoc generation.
      • Review the IDoc processing status in transaction WE02 or WE05 to identify any specific issues with the IDoc.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.

    Related Information:

    • IDoc Types: Familiarize yourself with the specific IDoc types used for payment processing (e.g., DEBMAS for customer master data, CREMAS for vendor master data).
    • EDI Standards: Understand the EDI standards being used (e.g., EDIFACT, ANSI X12) and ensure compliance with the required formats.
    • Testing: After making changes, perform testing in a development or quality assurance environment before moving to production.

    By following these steps, you should be able to identify the cause of the FZ797 error and implement the necessary solutions to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.

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