How To Fix FZ796 - > One-time mandate &1 for bank &2 used in direct debit pre-notif. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 796

• Message text: > One-time mandate &1 for bank &2 used in direct debit pre-notif. &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ796 - > One-time mandate &1 for bank &2 used in direct debit pre-notif. &3 ?

  The SAP error message FZ796 indicates that there is an issue with a one-time mandate that has been used in a direct debit pre-notification. This error typically arises in the context of financial transactions involving direct debits, particularly when dealing with one-time mandates that are not properly configured or have been incorrectly referenced.
  Cause:
  
  One-Time Mandate Usage: The error suggests that a one-time mandate (a temporary authorization for a direct debit) has been used in a pre-notification process, which is not allowed or has not been set up correctly.
  Bank Configuration: There may be issues with the bank details or the configuration of the mandate in the SAP system.
  Data Inconsistency: There could be inconsistencies in the data related to the mandate, such as incorrect or missing information.
  Mandate Status: The one-time mandate may have already been used or is in a status that does not allow it to be reused.
  
  Solution:
  
  Check Mandate Configuration: Verify the configuration of the one-time mandate in the SAP system. Ensure that it is set up correctly and that all required fields are filled out.
  Review Bank Details: Check the bank details associated with the mandate. Ensure that the bank account information is correct and that the bank is configured to accept direct debits.
  Use Permanent Mandate: If the transaction requires a permanent mandate instead of a one-time mandate, consider creating a permanent mandate for the customer.
  Correct Data Entry: Ensure that the data entered for the direct debit pre-notification is accurate and complete. Look for any typos or missing information.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling one-time mandates and direct debit pre-notifications.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Direct Debit Process: Understanding the direct debit process in SAP can help in troubleshooting issues related to mandates.
  Mandate Types: Familiarize yourself with the different types of mandates (one-time vs. permanent) and their appropriate use cases.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with mandates and direct debits, such as F110 (Automatic Payment Transactions) and others.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.