How To Fix FZ790 - > SEPA mandate &1 is obsolete (no use, signature: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 790

• Message text: > SEPA mandate &1 is obsolete (no use, signature: &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ790 - > SEPA mandate &1 is obsolete (no use, signature: &2) ?

  The SAP error message FZ790 indicates that a SEPA mandate is considered obsolete. This typically occurs when the mandate has either expired or has been marked as inactive in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Obsolete Mandate: The SEPA mandate referenced in the error message is no longer valid. This can happen if:
  
  The mandate has reached its expiration date.
  The mandate has been manually marked as inactive or deleted.
  The mandate was not properly maintained or updated in the system.
  
  
  
  Signature Issues: The error message also mentions a signature, which may indicate that the mandate is not properly signed or that the signature is no longer valid.
  
  
  Solution:
  
  
  Check Mandate Status:
  
  Go to the SEPA mandate management in your SAP system and check the status of the mandate in question. You can usually find this in transaction codes like FZ03 (Display Mandate) or FZ01 (Create Mandate).
  Verify if the mandate is marked as active or if it has an expiration date that has passed.
  
  
  
  Recreate or Reactivate Mandate:
  
  If the mandate is indeed obsolete, you may need to create a new mandate for the customer or vendor. This can be done using the appropriate transaction code (e.g., FZ01).
  If the mandate was mistakenly marked as inactive, you may be able to reactivate it, depending on your organization's policies and the system configuration.
  
  
  
  Update Signature:
  
  If the issue is related to the signature, ensure that the mandate has a valid signature. This may involve obtaining a new signature from the customer or vendor and updating the mandate in the system.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to SEPA mandates for any specific guidelines or requirements that may apply to your situation.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SEPA Mandate: A SEPA (Single Euro Payments Area) mandate is a document that authorizes a creditor to collect payments from a debtor's bank account. It is essential for processing direct debits in the SEPA zone.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing SEPA mandates, such as:
  
  FZ01: Create SEPA Mandate
  FZ02: Change SEPA Mandate
  FZ03: Display SEPA Mandate
  
  
  Regulatory Compliance: Ensure that your organization complies with SEPA regulations regarding mandates, including proper documentation and customer consent.
  
  By following these steps, you should be able to address the FZ790 error and ensure that your SEPA mandates are properly managed.