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Message type: E = Error
Message class: FZ - Payment Transactions
Message number: 792
Message text: > One-off mandate & already used in document &
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FZ792
- > One-off mandate & already used in document & ?The SAP error message FZ792 indicates that a one-off mandate has already been used in a document. This typically occurs in the context of payment processing, particularly when dealing with direct debits or mandates in the SAP system.
Cause:
- One-off Mandate Usage: A one-off mandate is intended for a single transaction. If you attempt to use the same one-off mandate for another transaction or document, SAP will generate this error.
- Document Already Processed: The document in question may have already been processed with the one-off mandate, making it invalid for reuse.
- Incorrect Document Reference: There may be an issue with the document reference or the way the mandate is linked to the document.
Solution:
- Check Mandate Status: Verify the status of the one-off mandate in the system. Ensure that it has not been used already for another transaction.
- Create a New Mandate: If you need to process another transaction, create a new one-off mandate instead of reusing the existing one.
- Review Document Details: Check the document details to ensure that the mandate is correctly linked and that there are no discrepancies.
- Consult Documentation: Refer to SAP documentation or your organization's guidelines on handling one-off mandates to ensure compliance with the process.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in financial processes.
Related Information:
By following these steps, you should be able to resolve the FZ792 error and continue with your payment processing tasks in SAP.
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