How To Fix FZ585 - SEPA contract reference cannot be determined uniquely

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 585

• Message text: SEPA contract reference cannot be determined uniquely

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ585 - SEPA contract reference cannot be determined uniquely ?

  The SAP error message FZ585 indicates that the SEPA contract reference cannot be determined uniquely. This typically occurs in the context of payment processing, particularly when dealing with SEPA (Single Euro Payments Area) transactions. The error suggests that the system is unable to identify a unique contract reference for the payment being processed.
  Causes:
  
  Duplicate Entries: There may be multiple entries in the database that match the criteria for the contract reference, leading to ambiguity.
  Missing Data: Required fields for identifying the contract reference may be missing or incorrectly filled out in the payment document.
  Configuration Issues: The configuration settings for SEPA payments may not be set up correctly, leading to issues in identifying contract references.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the system from determining a unique reference.
  
  Solutions:
  
  Check for Duplicates: Review the entries in the relevant tables (e.g., payment documents, contract references) to identify any duplicates. Ensure that each contract reference is unique.
  Verify Data Completeness: Ensure that all required fields for the payment document are filled out correctly. This includes checking the contract reference field and any related fields.
  Review Configuration: Check the configuration settings for SEPA payments in the SAP system. Ensure that the settings for contract references are correctly defined.
  Data Cleanup: If there are inconsistencies in the data, perform a cleanup to resolve any issues. This may involve correcting or removing duplicate entries.
  Consult Documentation: Refer to SAP documentation or notes related to SEPA payments and contract references for any specific guidance or updates that may address the issue.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the system is failing to determine the unique reference.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or FBZP (Payment Program Configuration).
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches or updates.
  SEPA Guidelines: Familiarize yourself with SEPA guidelines and requirements, as they may provide insights into how contract references should be structured and used.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.