How To Fix FZ583 - Items locked due to SAP GTS check result of a different item in payment

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 583

• Message text: Items locked due to SAP GTS check result of a different item in payment

What causes this issue?

Several invoice items are to be paid together in one payment. However,
it is not possible to make the payment because at least one invoice item
has been locked due to the check result in SAP GTS.

System Response

The invoice items that actually cause the lock receive the item
indicator '082', while the other invoice items that are to be paid
together in this payment have the item indicator '083'.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ583 - Items locked due to SAP GTS check result of a different item in payment ?

  The SAP error message FZ583 indicates that items in a payment are locked due to the results of a Global Trade Services (GTS) check on a different item. This typically occurs in scenarios where compliance checks are performed on payment items, and one of the items has failed a check, causing a lock on all related items in the payment.
  Cause:
  
  
  GTS Compliance Check Failure: The primary cause of this error is that one or more items in the payment have failed a compliance check in SAP GTS. This could be due to various reasons such as:
  
  The item is associated with a restricted party.
  The item does not comply with export/import regulations.
  Missing or incorrect documentation.
  
  
  
  Locking Mechanism: SAP GTS uses a locking mechanism to prevent processing of payments that may violate compliance regulations. If one item fails, it locks all items in the payment to ensure compliance is maintained.
  
  
  Solution:
  
  
  Identify the Problematic Item: 
  
  Review the payment document to identify which item is causing the issue. You may need to check the GTS compliance check logs or reports to find out which specific item failed the check.
  
  
  
  Resolve Compliance Issues:
  
  Once the problematic item is identified, take the necessary steps to resolve the compliance issue. This may involve:
  
  Updating the item details to ensure they meet compliance requirements.
  Ensuring that all necessary documentation is in place.
  Checking against restricted party lists or other compliance databases.
  
  
  
  
  
  Re-run GTS Check:
  
  After resolving the issues, re-run the GTS compliance check for the payment. This can usually be done through the SAP GTS interface.
  
  
  
  Release the Lock:
  
  If the compliance check passes, the lock on the payment items should be released automatically. If it does not, you may need to manually release the lock or contact your SAP administrator for assistance.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or your organization's compliance policies for specific guidelines on handling GTS-related issues.
  
  
  
  Related Information:
  
  SAP GTS Configuration: Ensure that your SAP GTS system is properly configured to handle compliance checks. This includes maintaining up-to-date lists of restricted parties and ensuring that all relevant regulations are accounted for.
  User Roles and Authorizations: Make sure that users have the appropriate roles and authorizations to view GTS compliance results and make necessary changes.
  Training and Awareness: Provide training for users involved in payment processing to ensure they understand the implications of GTS checks and how to handle compliance issues effectively.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP GTS for further assistance.