How To Fix FZ391 - Different payer (customer &) and clearing not possible concurrently

FZ391 - Overview

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 391

• Message text: Different payer (customer &) and clearing not possible concurrently

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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FZ391 - Details

• The SAP error message FZ391, which states "Different payer (customer &) and clearing not possible concurrently," typically occurs in the context of financial transactions, particularly when dealing with accounts receivable and accounts payable. This error indicates that there is a mismatch between the payer and the customer in a transaction, which prevents the system from processing the clearing.
  
  Cause:
  
  Different Payer and Customer: The most common cause of this error is that the transaction involves a different payer than the customer associated with the invoice or payment. In SAP, the payer and the customer must be consistent for clearing to occur.
  Incorrect Document Entry: The document may have been entered incorrectly, leading to a mismatch between the payer and the customer.
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to this error.
  Multiple Payers: If a single customer has multiple payers, and the