How To Fix FZ389 - Plus/minus sign of amounts in local/for.crcy differ. Payment not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 389

• Message text: Plus/minus sign of amounts in local/for.crcy differ. Payment not possible

What causes this issue?

You offset invoices and credit memos of about the same amount against
each other. When calculating the bank item, there are differing
plus/minus signs for the amounts in local currency and parallel
currency.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

In Customizing for the payment program, you have defined at company code
level that no exchange rate differences are to be posted. As there is
only one debit/credit indicator for each posting item, the document
cannot be created without exchange rate differences.

System Response

How to fix this error?

Assign additional invoices or reset the changes for payment &V1&.
Saving with differing plus/minus signs is not permitted. This would
result in exceptions in the payment run.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ389 - Plus/minus sign of amounts in local/for.crcy differ. Payment not possible ?

  The SAP error message FZ389, which states "Plus/minus sign of amounts in local/for. currency differ. Payment not possible," typically occurs during the payment processing in SAP when there is a discrepancy between the sign of the amounts in the local currency and the foreign currency. This can happen in various scenarios, such as during the processing of invoices, payments, or when dealing with foreign currency transactions.
  Cause:
  
  Inconsistent Amounts: The amounts in the local currency and the foreign currency have different signs (e.g., one is positive and the other is negative).
  Incorrect Invoice Posting: An invoice may have been posted incorrectly, leading to mismatched signs.
  Currency Conversion Issues: Problems during currency conversion can lead to discrepancies in the signs of the amounts.
  Manual Entry Errors: Manual entries in payment documents or invoices may have been incorrectly entered.
  
  Solution:
  
  Check the Document: Review the payment document and the associated invoices to ensure that the amounts are correctly entered and that their signs match.
  Repost the Invoice: If the invoice is found to be incorrect, it may need to be reversed and reposted with the correct amounts.
  Adjust Payment Document: If the payment document is incorrect, it may need to be adjusted or recreated to ensure that the amounts are consistent.
  Currency Settings: Verify the currency settings in the system to ensure that they are configured correctly for the transaction.
  Consult with Finance Team: If the issue persists, consult with your finance or accounting team to ensure that there are no underlying issues with the accounts or transactions.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB03 (Display Document), FB02 (Change Document), or FBL1N (Vendor Line Item Display) to investigate the documents involved.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the documents involved.
  Testing in Sandbox: If possible, replicate the issue in a sandbox environment to better understand the cause and test potential solutions without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.