How To Fix FZ387 - Vendor &: no payment in company code & due to balance block


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FZ - Payment Transactions

  • Message number: 387

  • Message text: Vendor &: no payment in company code & due to balance block

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FZ387 - Vendor &: no payment in company code & due to balance block ?

    The SAP error message FZ387 indicates that a vendor has a balance block in the specified company code, which prevents any payments from being processed. This error typically arises when there are outstanding issues related to the vendor's account that need to be resolved before payments can be made.

    Cause:

    1. Balance Block: The vendor account has been flagged with a balance block, which can occur due to various reasons such as:

      • Outstanding invoices that are not cleared.
      • Discrepancies in the vendor's account that need to be addressed.
      • Manual blocking of the vendor for payment due to internal controls or compliance issues.
    2. Payment Block: The vendor may have a payment block set in the vendor master data, which prevents any payments from being processed.

    3. Open Items: There may be open items in the vendor account that are not cleared, leading to the balance block.

    Solution:

    To resolve the FZ387 error, you can take the following steps:

    1. Check Vendor Master Data:

      • Go to the vendor master data (transaction code XK03 or FK03) and check if there is a payment block set for the vendor. If there is, you may need to remove it if appropriate.
    2. Review Open Items:

      • Use transaction code FBL1N to display the vendor's open items. Investigate any outstanding invoices or discrepancies that may be causing the balance block.
    3. Clear Open Items:

      • If there are open items that can be cleared (e.g., payments that need to be processed or invoices that need to be reconciled), take the necessary actions to clear them.
    4. Consult with Finance Team:

      • If you are unsure about the reason for the balance block or how to resolve it, consult with your finance or accounts payable team. They may have insights into internal policies or specific issues related to the vendor.
    5. Check for Internal Controls:

      • Ensure that there are no internal controls or compliance issues that are preventing the payment from being processed.
    6. Reprocess Payment:

      • Once the issues have been resolved, attempt to reprocess the payment to the vendor.

    Related Information:

    • Transaction Codes:

      • XK03: Display Vendor Master Data
      • FK03: Display Vendor Master Data (Accounting View)
      • FBL1N: Vendor Line Item Display
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.

    • Documentation: Review SAP documentation or user manuals for more detailed information on vendor management and payment processing.

    By following these steps, you should be able to identify the cause of the FZ387 error and take appropriate actions to resolve it.

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