How To Fix FZ117 - Caution: payment document &1 &2 was reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 117

• Message text: Caution: payment document &1 &2 was reversed

What causes this issue?

Payment document &1 &2 was reversed

System Response

Warning.

How to fix this error?

The payment medium can be created despite this warning. If necessary
you should activate the payment document validation in the payment
medium program variant.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message FZ117 - Caution: payment document &1 &2 was reversed ?

  The SAP error message FZ117, which states "Caution: payment document &1 &2 was reversed," typically indicates that a payment document has been reversed in the system. This can happen for various reasons, such as an error in the original payment processing, a need to correct a transaction, or adjustments in financial records.
  Cause:
  
  
  Reversal of Payment Document: The payment document referenced in the error message has been reversed. This could be due to:
  
  Incorrect payment amounts.
  Payment made to the wrong vendor or customer.
  Duplicate payments.
  Changes in the underlying transaction that necessitated a reversal.
  
  
  
  System Configuration: Sometimes, the system configuration or settings may lead to unexpected reversals if not properly set up.
  
  
  User Actions: A user may have manually reversed the payment document, either intentionally or by mistake.
  
  
  Solution:
  
  
  Review the Payment Document: Check the details of the payment document that has been reversed. You can do this by using transaction codes like FB03 (Display Document) to see the original payment and the reversal document.
  
  
  Analyze the Reason for Reversal: Understand why the payment was reversed. This may involve checking related documents, such as invoices or credit memos, to see if there were any discrepancies.
  
  
  Reprocess the Payment: If the reversal was in error and the payment needs to be processed again, you can create a new payment document. Ensure that all details are correct before processing.
  
  
  Consult with Finance Team: If you are unsure about the reason for the reversal or how to proceed, consult with your finance or accounting team. They may have insights into the transaction history and can provide guidance.
  
  
  Check Configuration Settings: If reversals are happening frequently and unexpectedly, it may be worth reviewing the configuration settings in the SAP system to ensure they align with business processes.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FB03 - Display Document
  FBL1N - Vendor Line Item Display
  FBL5N - Customer Line Item Display
  F110 - Automatic Payment Transactions
  
  
  
  Documentation: Review SAP documentation or help files related to payment processing and document management for further insights.
  
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions based on known issues.
  
  
  User Training: Ensure that users involved in payment processing are adequately trained to minimize errors that could lead to reversals.
  
  
  By following these steps, you should be able to address the FZ117 error message effectively.