How To Fix FZ021 - Select customer's/vendor's bank details

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 021

• Message text: Select customer's/vendor's bank details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ021 - Select customer's/vendor's bank details ?

  The SAP error message FZ021, which states "Select customer's/vendor's bank details," typically occurs when you are trying to process a transaction that requires bank details for a customer or vendor, but those details are either missing or not properly configured in the system.
  Cause:
  
  Missing Bank Details: The customer or vendor does not have any bank details entered in the system.
  Incorrect Configuration: The bank details may not be correctly configured or linked to the customer/vendor master data.
  Data Inconsistency: There may be inconsistencies or errors in the master data that prevent the system from retrieving the bank details.
  Authorization Issues: The user may not have the necessary permissions to view or edit the bank details.
  
  Solution:
  
  
  Check Customer/Vendor Master Data:
  
  Navigate to the customer or vendor master data (transaction codes like FD03 for customers or FK03 for vendors).
  Verify if the bank details are entered correctly under the relevant section (usually under the "Payment Transactions" tab).
  
  
  
  Enter Missing Bank Details:
  
  If bank details are missing, you can add them by using transaction codes FD02 (for customers) or FK02 (for vendors).
  Ensure that you enter all required fields, including bank account number, bank key, and any other relevant information.
  
  
  
  Check for Data Consistency:
  
  Ensure that the bank details are consistent and correctly formatted. Check for any typos or incorrect entries.
  
  
  
  Review User Authorizations:
  
  If you suspect authorization issues, check with your SAP security team to ensure that you have the necessary permissions to access and modify bank details.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on managing customer/vendor bank details.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD03: Display Customer
  FD02: Change Customer
  FK03: Display Vendor
  FK02: Change Vendor
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  
  
  User Training: Ensure that users are trained on how to manage customer and vendor master data effectively to prevent such issues in the future.
  
  
  By following these steps, you should be able to resolve the FZ021 error and ensure that the necessary bank details are correctly configured in the SAP system.