How To Fix FZ019 - Customer/vendor does not have suitable bank details for pmnt method &

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 019

• Message text: Customer/vendor does not have suitable bank details for pmnt method &

What causes this issue?

Either no bank details have been entered in the customer/vendor master
record or the bank details cannot be used for the payment method
entered.
For instance, a payment method can require
that there is a direct debit authorization,
that the business partner bank must be domestic,
that the bank details IBAN or SWIFT code must be known,
or that a mandate has been granted. You should note in this case that
the mandate must be active so that it can be used in the payment
process. You should also check whether a mandate has been specified in
the line item.

System Response

The payment method entered is not accepted.

How to fix this error?

If the customer/vendor master record is maintained incompletely,
complete the bank details.
CASE &V2&.
WHEN 'K'.
<DS:TRAS.FK02>Proceed</>
WHEN 'D'.
<DS:TRAS.FD02>Proceed</>
ENDCASE.
Otherwise, you have to use a payment method that does not require bank
details (for example, a check) or that can use the bank details entered
for the business partner.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ019 - Customer/vendor does not have suitable bank details for pmnt method & ?

  The SAP error message FZ019 indicates that a customer or vendor does not have suitable bank details for the specified payment method. This error typically occurs during the payment processing phase when the system is unable to find the necessary bank information to execute a payment.
  Cause:
  
  Missing Bank Details: The customer or vendor may not have any bank details entered in their master data.
  Incorrect Payment Method: The payment method specified may not be supported by the bank details available for the customer/vendor.
  Inactive Bank Details: The bank details may be inactive or not valid for the specified payment method.
  Data Entry Errors: There may be typographical errors in the bank details or payment method configuration.
  Country-Specific Requirements: Certain countries may have specific requirements for bank details that are not met.
  
  Solution:
  
  
  Check Customer/Vendor Master Data:
  
  Go to the customer or vendor master record (transaction codes: FD03 for customers, FK03 for vendors).
  Verify that the bank details are correctly entered and active.
  Ensure that the payment method is appropriate for the bank details provided.
  
  
  
  Update Bank Details:
  
  If bank details are missing, add the necessary bank information (transaction codes: FD02 for customers, FK02 for vendors).
  Ensure that the bank account is active and valid.
  
  
  
  Review Payment Method Configuration:
  
  Check the configuration of the payment method in the system (transaction code: OBPM1).
  Ensure that the payment method is correctly set up to work with the bank details provided.
  
  
  
  Check for Country-Specific Requirements:
  
  If applicable, review any country-specific requirements for bank details and ensure compliance.
  
  
  
  Test Payment Processing:
  
  After making the necessary changes, attempt to process the payment again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD03 - Display Customer Master
  FK03 - Display Vendor Master
  FD02 - Change Customer Master
  FK02 - Change Vendor Master
  OBPM1 - Payment Method Configuration
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on managing customer/vendor master data and payment methods.
  
  
  User Roles: Ensure that the user has the necessary authorizations to view and edit customer/vendor master data.
  
  
  By following these steps, you should be able to resolve the FZ019 error and successfully process payments for the affected customer or vendor.