How To Fix FY077 - Error &3 - "&1" from digital payments with transaction number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FY - Payment Cards

• Message number: 077

• Message text: Error &3 - "&1" from digital payments with transaction number &2

What causes this issue?

An error occurred during settlement of the document.

System Response

Settlement of this document cannot be performed.

How to fix this error?

For more information about error messages in the payroll run, their
causes, and possible follow-up actions, see SAP Help Portal, under <LS>
SAP S/4HANA Cloud -> Product Assistance -> Finance -> Financial
Operations -> Receivables Management -> Accounts Receivable -> Schedule
Accounts Receivable Jobs -> Payment Card Billing</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FY077 - Error &3 - "&1" from digital payments with transaction number &2 ?

  The SAP error message FY077 typically relates to issues encountered during digital payment processing. The error message format you provided indicates that there is a specific problem with a transaction, which is identified by the transaction number.
  Cause:
  The error message FY077 usually indicates that there is an issue with the payment processing, which could be due to several reasons, including but not limited to:
  
  Invalid Transaction Data: The transaction number may not correspond to a valid payment or may have been entered incorrectly.
  Payment Method Issues: The payment method used may not be configured correctly in the system.
  Authorization Issues: There may be issues with the authorization of the payment, such as insufficient funds or blocked accounts.
  System Configuration: There may be configuration issues in the SAP system related to digital payments or the payment provider.
  Integration Issues: If the payment is being processed through an external payment gateway, there may be issues with the integration or communication with that gateway.
  
  Solution:
  To resolve the FY077 error, you can take the following steps:
  
  Verify Transaction Number: Check the transaction number (&2) to ensure it is correct and corresponds to a valid payment.
  Check Payment Method: Review the payment method used for the transaction to ensure it is properly configured in the SAP system.
  Review Authorization: Ensure that the payment has the necessary authorizations and that there are no issues with the account being used for the payment.
  Consult Logs: Check the application logs or payment processing logs for more detailed error messages that can provide insight into the specific issue.
  Configuration Review: Review the configuration settings for digital payments in SAP to ensure everything is set up correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or the payment provider's support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FY077 error.
  Documentation: Review the SAP documentation related to digital payments and payment processing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FY077 error in your SAP system.