How To Fix FY076 - Unknown status &1 for referenced document &2

FY076 - Overview

• Message type: E = Error

• Message class: FY - Payment Cards

• Message number: 076

• Message text: Unknown status &1 for referenced document &2

What causes this issue?

An unknown status was transmitted by the payment service provider for
the referenced document.

System Response

The settlement for this referenced document cannot be performed.

How to fix this error?

For more information about error messages in the payroll run, their
causes, and possible follow-up actions, see SAP Help Portal, under <LS>
SAP S/4HANA Cloud -> Product Assistance -> Finance -> Financial
Operations -> Receivables Management -> Accounts Receivable -> Schedule
Accounts Receivable Jobs -> Payment Card Billing</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FY076 - Details

• The SAP error message FY076, which states "Unknown status &1 for referenced document &2," typically occurs in the context of financial transactions, particularly when dealing with document postings or when trying to reference a financial document that has an unexpected or unrecognized status.
  
  Cause:
  
  Document Status Issues: The referenced document may have a status that is not recognized by the system. This can happen if the document has been deleted, reversed, or if it is in a status that is not valid for the operation you are trying to perform.
  Data Inconsistencies: There may be inconsistencies in the database, such as missing entries or corruption in the document status.
  Authorization Issues: The user may not have the necessary authorizations to view or process the document in question.
  Custom Development: If there are custom programs or enhancements in place, they may not be handling certain document statuses correctly.
  
  
  Solution:
  
  Check Document Status: Verify the status of the referenced