How To Fix FY021 - Payment card data missing from document & & & &

FY021 - Overview

• Message type: E = Error

• Message class: FY - Payment Cards

• Message number: 021

• Message text: Payment card data missing from document & & & &

What causes this issue?

The system was unable to find payment card data, although this data is
noted as being present in the line item.
There is probably a program error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

FY021 - Details

• The SAP error message FY021, which states "Payment card data missing from document," typically occurs when a financial document that is supposed to include payment card information does not have the necessary data filled in. This can happen in various scenarios, such as when processing invoices, payments, or other financial transactions that involve credit or debit cards.
  Causes:
  
  Missing Payment Card Information: The document does not have the required payment card details (e.g., card number, expiration date, cardholder name).
  Incorrect Configuration: The system may not be configured correctly to handle payment card transactions.
  User Input Error: The user may have forgotten to enter the payment card information when creating the document.
  Document Type Restrictions: Certain document types may require payment card data, and if the document type does not support it, the error may occur.
  
  Solutions:
  
  Check Document for Payment Card Data: Review the document in question to ensure that all required payment card fields are filled