How To Fix FVD_DEFAULT_OL004 - No dunning procedure entered in customer account

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_DEFAULT_OL - Loans Management: Default Application Logic

• Message number: 004

• Message text: No dunning procedure entered in customer account

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_DEFAULT_OL004 - No dunning procedure entered in customer account ?

  The SAP error message FVD_DEFAULT_OL004 indicates that there is no dunning procedure assigned to the customer account in question. Dunning procedures are used in accounts receivable to manage the collection of overdue payments from customers. When a customer account does not have a dunning procedure assigned, the system cannot process dunning notices, leading to this error.
  Cause:
  
  Missing Dunning Procedure: The primary cause of this error is that the customer account does not have a dunning procedure assigned in the customer master data.
  Incorrect Configuration: The dunning procedure may not be configured correctly in the system.
  Data Entry Error: There may have been an oversight during the creation or modification of the customer account.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code FD02 for change or FD03 for display).
  Enter the customer account number and company code.
  Navigate to the Dunning tab.
  Check if a dunning procedure is assigned. If not, you need to assign a valid dunning procedure.
  
  
  
  Assign a Dunning Procedure:
  
  If the dunning procedure is missing, you can assign one by selecting a valid dunning procedure from the dropdown list.
  Save the changes.
  
  
  
  Review Dunning Procedure Configuration:
  
  Ensure that the dunning procedure you are trying to assign is correctly configured in the system. You can check this in the configuration settings (transaction code OB61).
  Make sure that the dunning procedure is active and has the necessary settings for the dunning process.
  
  
  
  Test the Changes:
  
  After assigning the dunning procedure, try to execute the dunning run again to see if the error persists.
  
  
  
  Related Information:
  
  Dunning Procedure Configuration: You can configure dunning procedures in SAP using transaction code OB61. This includes defining the dunning levels, dunning texts, and other parameters.
  Customer Master Data: The customer master data can be accessed and modified using transaction codes FD01 (create), FD02 (change), and FD03 (display).
  Dunning Process: Familiarize yourself with the dunning process in SAP, including how to run dunning reports and manage overdue accounts.
  
  By following these steps, you should be able to resolve the error message FVD_DEFAULT_OL004 and ensure that the customer account is properly set up for dunning.