How To Fix FV655 - Document numbers are different (payment ref.-doc.number) & - &

SAP Error Message - Details

• Message type: E = Error

• Message class: FV - Electronic Banking Messages

• Message number: 655

• Message text: Document numbers are different (payment ref.-doc.number) & - &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FV655 - Document numbers are different (payment ref.-doc.number) & - & ?

  The SAP error message FV655 ("Document numbers are different (payment ref.-doc.number)") typically occurs in the context of financial transactions, particularly when dealing with payment processing or document postings. This error indicates that there is a mismatch between the document numbers associated with a payment reference and the actual document number in the system.
  Cause:
  
  
  Mismatched Document Numbers: The payment reference document number does not match the document number that is being processed. This can happen if:
  
  The payment reference was incorrectly entered.
  The document was modified after the payment reference was created.
  There are multiple documents involved, and the system is unable to reconcile them.
  
  
  
  Data Entry Errors: Manual entry errors during the posting of documents or payments can lead to discrepancies.
  
  
  System Configuration Issues: Incorrect configuration in the payment processing settings or document types can lead to this error.
  
  
  Incomplete Document Processing: If a document was not fully processed or was reversed, it may lead to inconsistencies.
  
  
  Solution:
  
  
  Verify Document Numbers: Check the payment reference and the document number to ensure they match. You can do this by:
  
  Reviewing the payment document and the associated reference.
  Ensuring that the correct document number is being used in the transaction.
  
  
  
  Correct Data Entry: If there was a manual entry error, correct the document number in the payment reference or the transaction.
  
  
  Check Document Status: Ensure that the document you are trying to process is in a valid status (not reversed or deleted).
  
  
  Review Configuration: If the issue persists, review the configuration settings related to payment processing and document types in SAP. Ensure that they are set up correctly.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and notes that can resolve known issues.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), and F-28 (Post Incoming Payments) to navigate through the financial documents.
  SAP Documentation: Review SAP documentation for detailed information on payment processing and document management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FV655 error and implement a solution to resolve it.