How To Fix FTVV_MESSAGES841 - Open items exist for a customer who is not the main borrower

FTVV_MESSAGES841 - Overview

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 841

• Message text: Open items exist for a customer who is not the main borrower

What causes this issue?

An open item exists for a customer. This customer is not the current
main borrower for the loan.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES841 - Open items exist for a customer who is not the main borrower ?

  The SAP error message FTVV_MESSAGES841 indicates that there are open items for a customer who is not designated as the main borrower in the system. This typically occurs in the context of financial transactions, particularly in the area of credit management or loan processing, where the system expects a specific customer to be the main borrower for certain operations.
  
  Cause:
  
  Open Items: The customer has outstanding transactions (open items) that need to be settled or cleared.
  Main Borrower Configuration: The system is configured to recognize a specific customer as the main borrower, and the current customer in question does not meet this criterion.
  Data Entry Errors: There may be incorrect data entries or configurations in the customer master data or loan agreements.
  Business Logic: The business process may require that only the main borrower can have open items processed or cleared.
  
  
  Solution:
  
  Identify Open Items: Check the open items for the customer in question. You can do