How To Fix FTVV_MESSAGES842 - Download is not supported on your Client


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTVV_MESSAGES - Reporting Financial Assets Management

  • Message number: 842

  • Message text: Download is not supported on your Client

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTVV_MESSAGES842 - Download is not supported on your Client ?

    The SAP error message "FTVV_MESSAGES842: Download is not supported on your Client" typically occurs when a user attempts to download data from a transaction or report in SAP, but the system settings or client configuration do not allow for such an operation. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Client Settings: The client may be configured to restrict downloads for security or data integrity reasons.
    2. User Authorizations: The user may not have the necessary authorizations to perform download operations.
    3. Transaction Restrictions: Certain transactions or reports may have restrictions on downloading data.
    4. SAP GUI Version: The version of the SAP GUI being used may not support the download functionality for the specific transaction.
    5. Data Format: The format of the data being downloaded may not be supported by the client.

    Solutions:

    1. Check Client Settings:

      • Consult with your SAP Basis team to verify if the client settings allow downloads. They may need to adjust the configuration to enable this feature.
    2. Review User Authorizations:

      • Ensure that the user has the necessary authorizations to perform downloads. This can be checked in the user roles assigned to the user.
    3. Use Alternative Methods:

      • If direct download is not possible, consider using alternative methods such as exporting data to a different format (e.g., using a report to export to Excel) or using SAP's built-in export functions.
    4. Update SAP GUI:

      • Ensure that you are using the latest version of the SAP GUI. Sometimes, updating to the latest version can resolve compatibility issues.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the specific transaction or report to understand any limitations or restrictions on downloading data.
    6. Contact SAP Support:

      • If the issue persists, consider reaching out to SAP support for further assistance. They may provide specific guidance based on your system configuration.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for relevant notes in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with transaction codes related to user authorizations (e.g., SU01 for user maintenance) and client settings (e.g., SCC4 for client administration).
    • Security Policies: Be aware of your organization's security policies regarding data downloads, as these may impact the ability to download data from SAP.

    By addressing the potential causes and following the suggested solutions, you should be able to resolve the error message and enable download functionality in your SAP environment.

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