How To Fix FTVV_MESSAGES702 - No bank details available for customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 702

• Message text: No bank details available for customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES702 - No bank details available for customer & ?

  The SAP error message "FTVV_MESSAGES702 No bank details available for customer &" typically indicates that the system is unable to find any bank details associated with a specific customer account. This can occur in various scenarios, such as when processing payments, creating invoices, or managing customer data.
  Causes:
  
  Missing Bank Details: The customer master record does not have any bank details entered.
  Incorrect Customer Account: The customer account number may be incorrect or not properly maintained.
  Data Inconsistency: There may be inconsistencies in the data due to incomplete data entry or system errors.
  Authorization Issues: The user may not have the necessary permissions to view or edit bank details for the customer.
  Inactive Customer: The customer account may be inactive or blocked, which can prevent access to bank details.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data (transaction code XD03 for display).
  Verify that the bank details are correctly entered in the relevant section (usually under the "Payment Transactions" tab).
  
  
  
  Enter Bank Details:
  
  If bank details are missing, you can enter them using transaction code XD02 (change customer) or FD02 (change customer in financial accounting).
  Ensure that all required fields are filled out correctly.
  
  
  
  Verify Customer Account:
  
  Double-check the customer account number you are using to ensure it is correct and exists in the system.
  
  
  
  Check for Authorizations:
  
  Ensure that you have the necessary authorizations to view or edit the customer’s bank details. Consult with your SAP security team if needed.
  
  
  
  Review Customer Status:
  
  Check if the customer account is active. If it is blocked or inactive, you may need to reactivate it.
  
  
  
  Consult with IT Support:
  
  If the issue persists after checking the above points, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer Master Data
  XD02: Change Customer Master Data
  FD02: Change Customer in Financial Accounting
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on managing customer master data and bank details.
  
  By following these steps, you should be able to resolve the error message and ensure that the customer has the necessary bank details for transactions.