How To Fix FTVV_MESSAGES701 - Customer &1 has no bank details of the bank details ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 701

• Message text: Customer &1 has no bank details of the bank details ID &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the bank details for the customer and if necessary create bank
details with the appropriate bank details ID.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES701 - Customer &1 has no bank details of the bank details ID &2 ?

  The SAP error message FTVV_MESSAGES701 indicates that a specific customer (identified by &1) does not have any bank details associated with the specified bank details ID (&2). This error typically arises in the context of financial transactions, such as when processing payments or setting up direct debits.
  Cause:
  
  Missing Bank Details: The customer does not have any bank details entered in the system for the specified bank details ID.
  Incorrect Bank Details ID: The bank details ID provided may be incorrect or does not correspond to any existing bank details for the customer.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the customer master data or bank details tables.
  Customer Status: The customer might be inactive or blocked, which can prevent the system from retrieving bank details.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data (transaction code FD03 for display).
  Verify if the customer has bank details entered. If not, you will need to add the bank details.
  
  
  
  Add Bank Details:
  
  If the customer does not have bank details, you can add them using transaction code FD02 (change customer) or FD01 (create customer).
  Ensure that you enter the correct bank details ID and fill in all required fields.
  
  
  
  Verify Bank Details ID:
  
  Ensure that the bank details ID you are using is correct and corresponds to the bank details you want to associate with the customer.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks on the customer and bank details data to ensure there are no discrepancies.
  You can use transaction codes like SE16 to view the relevant tables (e.g., LFBK for bank details).
  
  
  
  Review Customer Status:
  
  Check if the customer is active and not blocked. If the customer is blocked, you may need to unblock them or resolve any issues that led to the blocking.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on managing customer bank details.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD01: Create Customer
  FD02: Change Customer
  FD03: Display Customer
  SE16: Data Browser for table views
  
  
  Tables:
  
  LFBK: Vendor Master Bank Details
  KNA1: General Data in Customer Master
  KNBK: Customer Master Bank Details
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial modules.